SHIPPING & RETURNS

SHIPPING

We offer worldwide shipping for all orders from our warehouse. Orders can take up to 3 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

ZONE	PRICE	TIMING
Economy Europe (Over €250)	FREE	2-5 Working days
Economy Europe (Under 250€)	€10	2-5 Working days
Outside Europe	€40	3-7 Working Days

Kindly note that shipping dates for pre-order products are specified in the product page.

EU ORDERS

We ship DDP (Delivery Duty Paid) to all EU countries that means we cover all related import taxes and duties.

NON-EU ORDERS

Orders to all non-EU countries are shipped DAP that means you might be charged for import taxes and duties by your local customs authority. These fees are directly related to the value of the goods, the material they are made from and their country of origin. Since these duties vary per country, we recommend you to get in touch with your local authorities to consult about possible charges before placing and order with us.

Please note that since Switzerland and the United Kingdom are not active members of the EU, all imported goods must be custom-cleared. In most cases, this means that you are subject to paying duty on your import.

If you decide not to pay your import taxes or duties and therefore choose to reject the parcel, you will not be refunded for your order.

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item(s) to request a return.

To be eligible for a return, your item(s) must be in the original condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

If you decide to make a return you can contact us at contact@arynstudio.com. Items sent back to us without first requesting a return will not be accepted.

Please note:

• Return shipping costs are the responsibility of the customer.
• Potential import duties are at the customer’s own expense. You can always contact us for any return question at contact@arynstudio.com.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS

Certain types of items cannot be returned, like custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

In general it takes 3-5 business days to process returns and issue refunds. We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.